Lash Care Guidance for Your Sensitive Clients

// Jenelle Paris

As a lash artist, clients will come to you for lash extensions but may be concerned about their allergies, reactive skin type, or sensitive eyes. It’s your job to warn your client about potential reactions to lash adhesive, reasons for said reactions, and ways to take care of their skin and surrounding eye area before and after a lash session. Discover two Lash Affair products that can help your sensitive clients reduce or prevent any reactions to their lash extensions. 

The PROBLEM: A CLIENT THAT SUFFERS FROM SEASONAL ALLERGIES OR IS ALLERGIC TO ANIMALS, SUCH AS CATS OR DOGS

THE SOLUTION: APPLY BARRIER CREAM BEFORE YOUR LASH APPLICATION TO PREVENT REACTIONS

If your client suffers from red, itchy eyes,  due to seasonal or household allergies, you’ll first want to explain to them that people who have these sensitivities are more prone to developing allergic reactions to lash adhesive. You’ll need to make sure your clients are taking all of the necessary precautions for people with sensitive skin: such as cleansing before every lash appointment, and allowing the artist to apply a Barrier Cream before application. Lashologist's Choice Barrier Cream is the perfect product to carry for clients with eye sensitivities. Barrier Cream is formulated to help prevent irritation, inflammation and reactions. Before application, integrate Barrier Cream into your prep by performing the following steps:

1. Rinse cleanser thoroughly using distilled water, making sure no residue is left in the lashes.

2. Repeat on the other eye.

3. Once the area is blotted dry, apply under eye pads such as the MatteGel Eye pads over the bottom lashes to secure them in place during the service.

4. Use a clean Flocked Foot Applicator to apply a half pea sized amount of Barrier Cream to the eyelid from just above the lash line to the brow bone. Use the other half for the other eye.

5. Continue with the application like you normally would. Once complete, check for any stickies, wipe off the Barrier Cream, and remove the gel pads. 

6. As an added precaution, you can cleanse again to be sure that all fume molecules have been cleanse from skin's surfaces. 6. As an added precaution, you can cleanse again to be sure that all fume molecules have been cleansed from the skin's surface.

Following these steps at each appointment will ensure that your clients experience less (or no) irritation from the lash extensions. 

THE PROBLEM: A CLIENT WHO IS PRONE TO IRRITATIONS FROM THE LASH ADHESIVE FUMES

THE SOLUTION: USE TLC 3-IN-1 LASH CLEANSER AFTER ADHESIVE HARDENS

One of the most common problems sensitive clients tend to have irritation from the lash adhesive fumes. Thankfully, Lash Affair’s 3-in-1 cleanser is both affordable and effective in preventing these type of reactions altogether. In addition to aiding in preventing infection, cleanser can be used to fully cure the adhesive after application. After you have finished your application, simply wait 5 minutes before cleansing again to finish the curing process. During the 5 minutes, you can check for stuck together lashes, remove the gel pads, and discuss aftercare or prebook the next appointment. Despite what many artists believe, this process of cleansing after application will not cause the extensions to shed. In fact, if done properly, it will make retention better and help prevent irritation. 


The Path to Fewer Reactions

With these two products, you can help guide your client as well as reduce and prevent reactions for future lash sessions. Although you can guide and give professional lash care tips, remember to never try to diagnose a skin or eye reaction. In addition, it’s crucial to be open and honest with your clients about the potential side effects of lashing. You should be prepared to answer further questions from your client about proper hygiene, options, and other risks and factors associated with lash extensions.

For even more information on how to help guide a sensitive client on their path to fewer reactions, review our previous blog post, What to Ask: Eyelash Extension Allergies and Reactions.


Jenelle Paris
Founder | Boston Girl | Pig + Dog Obsessed | Lover of House Music


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