We accept all major Credit/Debit Cards including Visa, MasterCard, Amex, Discover, JBC, Shopify Pay, Apple Pay, Pay Pal, Gift Cards and Quad Pay
Lash Affair has partnered with Quad Pay to provide our clients with 4 easy payments spread out over 6 weeks. Just select QuadPay at checkout.
QuadPay Frequently Asked Questions
What is QuadPay
QuadPay’s payment platform gives shoppers the choice to pay for their purchases via 4 simple, interest-free installments. QuadPay is a platform built for shoppers, that empowers them to buy now, pay over time and avoid interest repayments.
What does it cost a customer to use QuadPay?
If a customer pays on time, there is never a cost to using QuadPay.
Is there a hard credit check?
No. QuadPay never performs a hard credit check on a customer and there is no impact on a customer’s credit rating by using QuadPay.
How do refunds to the customer work?
As soon as the merchant approves and processes a refund for a customer that has checked out with QuadPay, the refund is immediately processed by QuadPay.
If the refund is in full, the customer will have any funds paid to-date refunded immediately to their card and all future installments will be cancelled.
If the refund is partial, the refund amount will be applied to the total purchase amount, starting with the last installment.
For example, if a purchase was for $100 (4 x $25 installments) and a partial refund of $25 was issued by the merchant, QuadPay would cancel the 4th installment. If a refund of $50 was applied, QuadPay would cancel the 4th and 3rd installments.
What payment types are accepted?
QuadPay accepts all U.S. credit and debit cards (including American Express and Discover).
However, QuadPay cannot accept credit or debit cards from overseas or pre-paid debit cards.
Who can use QuadPay?
In order to have an account with QuadPay, you must:
- Live in the U.S.
- Be at least 18 years old
- Have a valid and verifiable mobile number
- Use a U.S. credit or debit card to make a purchase
Is there a limit to how much a customer can spend on QuadPay?
QuadPay does not approve every order. QuadPay’s automated system takes into account various factors to determine whether customers are approved and what spend limit we can provide customers with.
QuadPay will charge the customer 25% of the purchase amount at the time of the transaction. If the customer doesn't have this amount available, the order will not go through.
If a customer is a repeat purchaser and has made all prior repayments on time, there is a good chance they will receive a higher limit than somebody who is a new customer.
If a customer has multiple orders that are not fully paid off with QuadPay, it can help to pay off orders in advance. This can sometimes increase the amount the customer can spend.
How does QuadPay handle when a customer returns an item purchased with QuadPay?
As soon as QuadPay is notified of the return from the merchant, the customer will be refunded.
How can customers update their payment details?
What information does QuadPay need from a customer?
For initial sign up we only need your date of birth, mobile number, and either a debit or credit card. After that we only need you to enter your mobile number to make a purchase through QuadPay. QuadPay is completely secure.
Can I use QuadPay for Lash Affair Product Subscriptions?
No, if you are ordering a product subscription you can not use Quad Pay.